Why Your Conflict Resolution Doesn't Work: Moving From Conflict Resolution to Productive Conflict

Most of us hate conflict. We associate it with tense meetings, hurt feelings, and damaged relationships. Managers especially dread it, and many people spend an inordinate amount of time trying to avoid confrontation—only making it more explosive and destructive when it inevitably erupts.

But what if conflict could be transformed from something we fear into a powerful tool for growth?